POSTAL ADDRESS:
68-70 Market Place (First Floor)
Warminster
Wiltshire
BA12 9AW
TELEPHONE NUMBER:
Office Tel. No: 01985 218055 - Office Hours: Monday – Friday - 9.00 am – 4.00 pm
Emergency Out of Hours: Telephone No: 07921 624541.
It is important to understand that the “Out of Hours” service will be operated by a senior
carer who will also be out on the road working and should therefore only be used
when
essential.
EMAIL:
carematters.wilts@gmail.com
WEBSITE:
http://www.carematters-wilts.co.uk
CARE MANAGER:
Mrs. Julie King
Level 5 Diploma in Leadership for Health & Social Care & Children & Young People's Service (England) (QCF) (Adults Management)
HNC, NVQ4 in Health & Social Care
and Registered Managers Award
REGISTERED WITH:
Wiltshire Council (Social Services) & Care Quality Commission
Care Quality Commission
CQC is a National body, which regulates the conduct of Domiciliary Care Agencies, and other social and nursing care services, in England and Wales.
There are a number of Regional Offices from which Commissioners carry out their duties. The address of the CQC Regional Office, which is responsible for regulating your care is:-
CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
National Customer Service Centre:
Telephone: 03000 616161
Fax: 03000 616171
Opening hours are Monday to Friday, between 8.30am and 5:30pm, excluding bank holidays.
NHS Wiltshire CCG – Wiltshire Clinical Commissioning Group
Patient Advice and Liaison (PALS) enquiries - From 1st April, if a member of the public has a comment or complaint
about a GP, dentist, pharmacy or optician that cannot be resolved by the Practice Manager, they need to contact the NHS Commissioning Board (also known as NHS England) at: nhscommissioningboard@hscic.gov.uk
or by telephone on 0300 311 2233.
For all other enquiries please contact;
Wiltshire CCG
Southgate House
Pans Lane
Devizes SN10 5EQ
Tel: 01380 728899
Email: WCCG.info@nhs.net
Fax: 01380 722443
Local Authority
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN
Tel: 01225 713000
Textphone: 01225 712500
Email: customerservices@wiltshire.gov.uk
Opening hours:- Doors & Telephones: 8.30am - 5.30pm Monday to Friday
Department of Community Services – Adult Social Care Branch
Wiltshire Council - County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8LE
Tel: 0300 456 0111
Email: customerservices@wiltshire.gov.uk
© Copyright 2003-2019 Care Matters (Wiltshire) Ltd.